ORCA Hybrid WMS Overview
Discover ORCA, Synergy's hybrid warehouse management system designed for always-on operations, combining local execution, cloud intelligence, automation orchestration, and operational resilience.
Christian Jeffery, IT Manager at Hallmark Consumer Services, shares how the company worked with the SnapFulfil team to rapidly onboard a major UK charity during peak season and successfully address an inherited order backlog.
When a major charity urgently needed a new fulfillment provider, Hallmark Consumer Services stepped in during one of the busiest periods of the year. Christian Jeffery explains how the company worked closely with the SnapFulfil team to complete the transition in November and clear outstanding orders from the previous warehouse.
Rapid Peak-Season Onboarding: Hallmark began configuring the new client in SnapFulfil in early November and was ready to operate by mid-November.
Clearing an Inherited Order Backlog: Hallmark successfully processed outstanding orders transferred from the client's previous warehouse provider.
Collaborative Implementation Support: Hallmark and the SnapFulfil team worked closely together to meet an urgent customer requirement during a busy operational period.