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Responsive WMS Support and Implementation Partnership

Darci Fluit, Systems Engineer at Farmers Business Network, shares her experience working with Synergy's responsive support team and discusses plans for continued collaboration on warehouse implementations and integrations.

Testimonial Video Cover - FBN

Reliable support and effective collaboration are important throughout a WMS implementation and beyond. Darci Fluit discusses her positive experience with Synergy's support ticketing system and knowledgeable team members, as well as plans to collaborate on a SnapFulfil rollout in Australia and a custom API integration.

Key Takeaways 

  • Responsive Customer Support: Darci praises the responsiveness of the support ticketing system and the assistance provided by Synergy's team.

  • Helpful Implementation Team: She highlights the knowledgeable, informative support she received from team members throughout the initial implementation.

  • Continued Collaboration: Farmers Business Network then worked with Synergy on an Australian rollout and custom API integration.